{"id":295,"date":"2017-11-03T12:18:32","date_gmt":"2017-11-03T06:48:32","guid":{"rendered":"https:\/\/www.ceylonservers.com\/?page_id=295"},"modified":"2019-05-04T22:26:46","modified_gmt":"2019-05-04T16:56:46","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.ceylonservers.com\/frequently-asked-questions\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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<\/div>
Frequently Asked Questions<\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Got questions?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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See if we have already answered before contacting support.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is Ceylon Servers?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Ceylon Servers is a brand exposing under the name\u00a0Ceylon Systems<\/a> which is a Web and Software development company in Sri Lanka with a great reputation since 2014. Ceylon Systems provided various hosting solutions since it’s beginning for their clients and they launched Ceylon Servers to reach more customers who are in need of hosting services with a separate hosting brand name.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is your hosting provider?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We have several servers from different hosting providers who are already at the top of the industry.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the server locations?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Our servers are located in the US, Germany, and Singapore.
Your account will be from one of these origins, you can check it specifically with your account’s IP address. Currently, we don’t provide you the opportunity to select a location, and it will be offered according to their resource load.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhy should I trust Ceylon Servers?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Ceylon Servers<\/em> is a service powered by the company Ceylon Systems.<\/em>\u00a0It has a reputed history since 2014 in the web development and hosting industry with good feedback from 30+ international clients. Good point is that the most of the clients are tend to hire Ceylon Systems<\/em> for long time projects with the time.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is your Uptime Guarantee?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Our servers are in the world’s top data centers which provides 99.99% up-time guarantee.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you backup my files?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, we keep off-site daily and weekly backups. The backup storage source is Amazon.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I have a custom solution other than your plans?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, we can provide you a custom plan for your requirement. Just contact us using our Live chat or a support ticket.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow to pay for my hosting accounts?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You can easily pay invoices online with PayHere integration.
Also, if you prefer offline payments, you can deposit to our bank accounts.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat if my shared server hardware fails?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Our every server (if not marked as no backups) are already protected with a RAID 1<\/a> software system. With that in mind, your data is safe even in a hard drive failure. But it’s your responsibility also to keep your important data backed-up on your end as well.

If in any case of rare tragic failure, we will be restoring your accounts manually by using our off-site backup sources. For this manual process, the company may take some time, between a few hours to a few days.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Got questions? See if we have already answered before contacting support. What is Ceylon Servers? Ceylon Servers is a brand exposing under the name Ceylon Systems which is a Web and Software development company in Sri Lanka with a great reputation since 2014. Ceylon Systems provided various hosting solutions since it\u2019s beginning for … Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"generate_page_header":"","footnotes":""},"yst_prominent_words":[63,62,61,66,52,50,51,57,56,60,54,67,64,58,53,69,65,55,59,68],"_links":{"self":[{"href":"https:\/\/www.ceylonservers.com\/wp-json\/wp\/v2\/pages\/295"}],"collection":[{"href":"https:\/\/www.ceylonservers.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ceylonservers.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ceylonservers.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ceylonservers.com\/wp-json\/wp\/v2\/comments?post=295"}],"version-history":[{"count":20,"href":"https:\/\/www.ceylonservers.com\/wp-json\/wp\/v2\/pages\/295\/revisions"}],"predecessor-version":[{"id":458,"href":"https:\/\/www.ceylonservers.com\/wp-json\/wp\/v2\/pages\/295\/revisions\/458"}],"wp:attachment":[{"href":"https:\/\/www.ceylonservers.com\/wp-json\/wp\/v2\/media?parent=295"}],"wp:term":[{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/www.ceylonservers.com\/wp-json\/wp\/v2\/yst_prominent_words?post=295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}